WEB12 - Attenda
Call Us: 0333 004 3888
Mon - Fri 9.00am - 6.00pm

Frequently asked questions (FAQs)


We have split the FAQ's into 11 sections - please click on the relevant link to see those questions.

About the cover
About proof of ownership
About the policy options
About equipment and instruments
About in vehicle cover
About insured locations
About working and traveling abroad
About the company
About the site
Problems opening or receiving documents
About your payment plan

About the company
  • 1) What are your contact details?
    • Musicguard
      Thistle Insurance Services Limited
      Southgate House
      Southgate Street
      Gloucester
      GL1 1UB

      Tel: 0333 004 3888

      The office is open from 9:00am until 6:00pm Monday to Friday.
  • 2) Who are Musicguard?
    • We are one of the UK's leading specialist insurance providers for musicians and their equipment and we been provding cover for thousands of musicians, each year, since 1997. You can find out more about the history of Musicguard if you're interested!

      Musicguard is a trading name and division of Thistle Insurance Services Limited (a wholly owned subsidiary of PIB Group).
  • 3) Are you registered by the Financial Conduct Authority?
    • Yes, as a division of Thistle Insurance Services Limited, we are authorised and regulated by the Financial Conduct Authority, register number 310419. You can check this on the Financial Conduct Authority's register by visiting their website or by contacting the Financial Conduct Authority on 0800 111 6768.


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