|
> Home > About our cover > Why buy Musicguard? Why buy Musicguard?If you missed it earlier, here's our sales pitch: - 97% customer satisfaction for the claims process
- We cover more than £60 million of gear for thousands of amateur and professional musicians
- Flexible cover options - you create the cover you want, including accidental damage, theft, loss, hire, breakdown and Public Liability
- Our simple to use site makes it easy!
Independent reviewThe GoodWebGuide recently reviewed the Musicguard website and gave it full marks, here's what they said: "They offer a money back guarantee giving you 28 days to change your mind (although reading between the lines, this is highly unlikely given their excellent deals). "This is an exemplary website which has all the information that you need clearly laid out. Apply for an instant quote online. The step-by-step guide lets you create your own cover. Should you need to talk to someone, a number of the staff at Musicguard are musicians themselves and so fully understand the situation." GWG verdict:      You can see the whole review on the GoodWebGuide site. Flexible cover optionsWith Musicguard you can customise your policy so it matches your needs. Our cover includes: - Accidental damage, theft and loss
- Instrument and equipment breakdown
- Theft from a vehicle
- New-for-old replacements
- Hire of instruments and equipment
- Public Liability up to £5 million
If you change your mindIf you decide that for any reason, this policy does not meet your insurance needs then please confirm in writing to us within 14 days of issue. On the condition that no claims have been made or are pending we will then refund your premium in full. In addition you may cancel between 15 and 28 days and you will receive a refund of your premium less an administration fee of 20% of the premium, subject to a minimum of £5 and a maximum of £25, and a time on risk charge apportioned as a percentage of the premium. Thereafter you may cancel the insurance cover at any time however no refund of premium will be payable The musicians' choiceThousands of musicians currently trust and insure their equipment with Musicguard and that's a lot of gear - Musicguard has over £60 million worth of equipment on cover! Companies like Soundcontrol and Dawsons trust us too - Musicguard is the only insurance company they promote to their customers. They aren't the only ones... over 470 music shops across the country promote Musicguard. Simple and safe to useWe've created the Musicguard website to take all of the guesswork out of buying musical equipment insurance. We guide you through the buying process - from a basic quote, to adding in the options that you need and then on to completing your online application. The site is also totally secure and monitored daily by McAfee to ensure our site conforms to strict standards. You can see the McAfee badge on the right hand side bar. Our claims performanceYou need to know that in the event of a claim, that your claim will be handled quickly and without any undue hassle. We are always striving to improve our claims handling, and in turn our service to you. In fact in 2011, our claims team reduced settlement times for Musicguard claims by 33% compared to the previous year, and our on-going review of claim customers' feedback shows 97% of them rate the service they received as excellent or good.
|